Getting started is easy! First, sign up for an account on our website. After confirming your email, you'll be guided through a simple setup process to connect your financial accounts. Our AI will then begin analyzing your finances and provide initial insights within 24 hours.
FinSavvy AI supports all major Australian banks and financial institutions, including Commonwealth Bank, ANZ, Westpac, NAB, ING, St. George, Bendigo Bank, Bank of Queensland, Suncorp, and many more. We're continuously adding support for additional institutions.
You can check your eligibility by filling out our eligibility form on the homepage. We offer free access to students, first-time homebuyers, retirement planners, and people with specific financial goals. Our team will review your application and respond within 24 hours.
No, FinSavvy AI is a web-based platform that works in your browser. We also offer mobile apps for iOS and Android if you prefer to manage your finances on the go. Both options provide the same features and security.
Absolutely. We use bank-level 256-bit encryption and strict security protocols to protect your data. We maintain read-only access to your accounts, which means we can never make transactions or changes. Our systems are regularly audited by independent security firms, and we comply with all Australian data protection regulations.
No, we never sell your personal information to third parties. Your data is used only to provide you with insights and recommendations. We may use anonymized, aggregated data for research purposes, but this never includes personally identifiable information. You can review our Privacy Policy for complete details.
We use secure Open Banking APIs and trusted financial data aggregation services that comply with Australian banking regulations. This allows us to establish a secure, read-only connection to your accounts without storing your banking credentials on our servers.
Yes, you have complete control over your data. You can disconnect your accounts or delete your profile at any time through your account settings. When you delete your profile, all your personal data is permanently removed from our systems within 30 days, in accordance with Australian privacy laws.
FinSavvy AI analyzes your spending patterns to identify savings opportunities in several ways:
Yes, FinSavvy AI can connect to most Australian superannuation accounts. Our AI can analyze your super fees, compare performance, and provide recommendations for optimization. This holistic view helps you manage both your daily finances and long-term retirement planning.
Absolutely! You can set specific financial goals like saving for a home deposit, planning a holiday, or building an emergency fund. Our AI will create a personalized savings plan, track your progress, and adjust recommendations to help you achieve your goals faster.
Our AI achieves over 95% accuracy in categorizing transactions for Australian merchants and service providers. The system continuously learns from your corrections and improves over time. You can also create custom categories and rules to better match your specific needs.
FinSavvy AI offers three pricing tiers:
Yes, we offer a 30-day free trial of our Premium plan for all new users. No credit card is required to start the trial. Additionally, eligible users (students, first-time homebuyers, etc.) can apply for extended free access through our eligibility program.
You can cancel your subscription at any time through your account settings. After cancellation, you'll continue to have access to your premium features until the end of your current billing period. We don't offer prorated refunds for partial months, but you can request a full refund within 14 days of purchase if you're not satisfied.
Yes, we offer special discounts for students (50% off), seniors (30% off), and non-profit organizations (40% off). To apply for these discounts, please provide the relevant documentation through our contact form, and our team will set up your discounted subscription.
If you're having trouble connecting your accounts, try these steps:
FinSavvy AI works on all modern devices with an internet connection. Our web platform is compatible with recent versions of Chrome, Firefox, Safari, and Edge browsers. Our mobile apps are available for iOS 12+ and Android 8.0+. The platform is fully responsive and adapts to smartphones, tablets, and desktop computers.
You can export your financial data in CSV or PDF format from the Reports section of your dashboard. This feature allows you to download transaction histories, spending analyses, budget reports, and savings summaries for your records or for use with other financial software.
If you notice incorrect transaction data, you can edit the transaction directly in your FinSavvy AI dashboard. Simply click on the transaction, select "Edit," and update the details. If you're seeing systematic errors or missing transactions, please contact our support team, as this might indicate a connection issue with your financial institution.
Our support team is ready to help you with any other questions you might have about FinSavvy AI.